Frequently Asked Questions
Answers to the questions shippers ask us most.
How do I get a freight quote?
Send us your origin, destination, commodity, weight, dimensions, and ready date through the contact form or by phone. For most lanes you’ll receive an all-in rate within one business day.
What’s the difference between FCL and LCL?
FCL (Full Container Load) gives you an entire container, ideal for larger volumes. LCL (Less than Container Load) shares container space with other shippers and is cost-effective for smaller shipments. We’ll advise which is cheaper for your cargo.
Can you handle customs clearance?
Yes. As a licensed customs broker we file entries, classify goods, optimize duties, and clear cargo in 40+ ports — so you deal with one partner from origin to delivery.
How do I track my shipment?
Use the Tracking page with your booking, container, or air waybill number to see live milestones, ETAs, and proof of delivery. We can also push EDI/API updates into your TMS or ERP.
Do you offer cargo insurance?
We arrange all-risk marine and aviation cargo cover at competitive rates and support you hands-on if a claim is ever needed.
Which countries do you serve?
We move door-to-door across 120+ countries through a vetted network of carriers and agents. If your lane isn’t listed on our Coverage page, ask us — our reach extends further.
Can you handle dangerous or temperature-controlled goods?
Yes. Our certified specialists move IMDG, IATA-DGR, and ADR dangerous goods, plus GDP-compliant cold-chain cargo with data-logged reefers.
Still have a question? Our team is happy to help.